# Amalfi AI > Solutions Architecture for Service Businesses. We diagnose operational bottlenecks and design AI systems that eliminate them. ## About Amalfi AI is a South African AI automation consultancy founded by Joshua Burton. We serve B2B service businesses across logistics, recruitment, healthcare, and professional services in South Africa, UK, and US. ## What We Do - Diagnose operational bottlenecks in service businesses - Design AI-native solutions that deliver measurable ROI - Deploy systems in 2-3 weeks with typical 4-6x ROI in first quarter ## Core Services ### Diagnosis Session (R2,500 once-off) 60-90 minute operational deep-dive. Bottleneck mapping and ROI projections. Required first step before any solution is quoted. ### System Deployment (R10,000-R25,000 setup + R2,000-R6,000/month) **AI Voice Receptionist** - 24/7 call answering with 100% answer rate - WhatsApp confirmations and reminders - After-hours coverage included - Works with any booking system **Recruitment Automation** - CV screening: 15 → 250+ per hour - Time-to-shortlist: 3 days → 3 hours - Automated scheduling and follow-ups - Adzuna scraping for candidate sourcing **Inbox & Admin Automation** - Response time: 7 hours → 15 minutes - Smart triage, routing, and replies - 110+ admin hours saved monthly - Works across email, WhatsApp, DMs ### Solution Partnership (From R20,000/month, 6-month minimum) - Custom architecture design - Multi-workflow integration - Monthly strategy reviews - Continuous optimization ## Typical Results - 15+ hours saved weekly per team member - R40,000+ monthly revenue recovered - 4-6x ROI within first quarter - 90 days or less to measurable impact ## 90-Day ROI Guarantee If no measurable progress (revenue recovered, time saved, or conversion speed) within 90 days of go-live, monthly service fees are refunded. Qualification conditions apply. ## Industries Served - Logistics & Transport - Recruitment & Staffing - Healthcare & Medical - Professional Services (Legal, Accounting, Consulting) - E-commerce & Retail ## Our Process 1. **Diagnose**: Map operations and identify where time and money leak 2. **Blueprint**: Design solution with clear ROI projections 3. **Pilot**: Deploy focused first phase to prove value (2-3 weeks) 4. **Deploy**: Roll out full solution, integrate with workflows, train team 5. **Optimize**: Monthly reviews, continuous improvement ## Founder **Joshua Burton** - Founder & Solutions Architect Former finance professional turned AI strategist. Built systems that eliminate operational chaos—manual processes, missed calls, drowning inboxes. ## Location Headquartered in Johannesburg, South Africa. Serving clients in South Africa, United Kingdom, and United States. ## Contact - Website: https://www.amalfiai.com - Apply for Diagnosis: https://www.amalfiai.com/apply ## Links - [Services](/services): Overview of engagement models - [Systems](/services/systems): Productized AI solutions - [Partnership](/services/partnership): Custom architecture - [Case Studies](/case-studies): Real results from real businesses - [Pricing](/pricing): Investment levels and fit criteria - [FAQ](/faq): Common questions answered - [Blog](/blog): AI automation insights - [About](/about): Our approach and values